Part 6 - The Changing Role of Telehealth -- Summary Report (May 5, 2020)

Confronting COVID-19: Finding Hospital Capacity and Improving Patient Flow
A Webinar Series Hosted by PCORI for Hospitals and Health Systems

On May 5, 2020, PCORI continued the webinar series with "Part 6 - The Changing Role of Telehealth." Telehealth has grown dramatically during the pandemic as clinicians use various platforms to consult with a wide variety of patients—patients who may have COVID-19 as well as patients with many other conditions. Federal and state authorities have temporarily lifted many regulatory restrictions on telehealth, and public and private insurers, in many instances, have increased reimbursement.

Yet the rapid shifts have posed challenges even for systems that had previously created robust telehealth programs. During this webinar, clinicians in charge of two such programs shared promising practices that are emerging, as well as lessons learned, and discussed prospects for ongoing use and growth of telehealth during and after the current public health emergency. Read about the Part 6 webinar below.