Patient engagement is more than a phrase -- it is essential to effective treatment and care. In this session, hear the captivating stories of two patient advocates, Suzanne "Suz" Schrandt, JD, founder and CEO of ExPPect, and Catherine Ames, author of the Daily Trojan’s "Chronically Catherine" column and a graduate of University of Southern California, as they discuss how patient engagement has evolved, examine recent shifts within the patient engagement space, and share ways to actively support patient-centered care.

In the video below, Suz and Catherine continue their conversation and answer additional questions from their Keynote session.


Keynote Speaker

Catherine Ames, B.A.

  • Patient Advocate, Writer, Speaker
Keynote Speaker

Suzanne 'Suz' Schrandt, J.D.

  • Founder, CEO & Chief Patient Advocate of ExPPect and Board Member, Innovation and Value Initiative