Kristin L. Carman, PhD, MA, is the Director of Public and Patient Engagement at the Patient-Centered Outcomes Research Institute (PCORI). In this position, she is responsible for leading and directing PCORI’s overall efforts to see that patients and other health care stakeholders are fully involved in and guide all aspects of PCORI’s work and developing the science of engagement.

Before PCORI, Carman was at the American Institutes for Research, where she served as vice president and director of the Center for Patient and Consumer Engagement, and director of the Health Policy and Research Group, a team of more than 100 health services research professionals. In that role, she helped conduct research on issues of public importance in healthcare quality, access, and financing; comparative effectiveness; patient and family engagement; health systems improvement; public deliberation; and health-related communications. She also led groundbreaking engagement projects funded by the Agency for Healthcare Research and Quality (AHRQ), and numerous foundations including the California HealthCare Foundation, Moore Foundation, and Robert Wood Johnson.

Carman has spearheaded engagement research projects including a randomized clinical trial on deliberative methods, development of an influential framework on engagement, and the development and translation of complex scientific information and concepts for the public and patients. She has worked closely with many healthcare stakeholders throughout her career. She also served as an inaugural member of PCORI’s Advisory Panel on Patient Engagement.


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