Nabil Natafgi is a health services researcher with over 10 years of experience in conducting research in the areas of performance improvement, technology and health, and patient engagement. He is particularly interested in evaluating the effectiveness and impact of telehealth applications on care delivery and outcomes. During his postdoctoral fellowship with The PATIENTS Program at the University of Maryland, he was engaged in qualitative analysis and patient-centered outcomes research (PCOR), working closely with academic, patient, community, and other stakeholder partners. He was the Scientific Lead of the “Learning Health Care Community,” an infrastructure project in Baltimore, MD that extends beyond the concept of a learning healthcare system to holistically address community needs and norms. He was the Co-PI on a PCORI Engagement Award that developed a Virtual Patient (VIP) Engagement Studio using technology to engage patients and caregivers in the development, implementation, and dissemination of research projects. More recently, he is the Co-PI on another PCORI Engagement award, “COVID-19-Focused Virtual Patient Engagement Studio” (CoVIP Studio) to develop, enhance, and disseminate patient-centered research and evidence focused on COVID-19 and understanding the long-term effects of SARS-CoV-2 infection. His research includes both quantitative and qualitative analyses, with emphasis on mixed-methods and a special interest in the engagement of patients, community members, health care providers, and other stakeholders. Nabil has a PhD in Health Services and Policy from the University of Iowa and an MPH in Health Management and Policy from the American University of Beirut. He was motivated to become a PCORI Ambassador in order to be more involved with PCORI’s activities; give back to this network; and further bridge connections between patients, caregivers, clinicians, researchers, insurers, policymakers, and other stakeholders.