Final Research Report

View this project's final research report.

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The Community Resource Specialist Role
Produced by GroupHealth Research Institute

Peer-Review Summary

Peer review of PCORI-funded research helps make sure the report presents complete, balanced, and useful information about the research. It also confirms that the research has followed PCORI’s Methodology Standards. During peer review, experts who were not members of the research team read a draft report of the research. These experts may include a scientist focused on the research topic, a specialist in research methods, a patient or caregiver, and a healthcare professional. Reviewers do not have conflicts of interest with the study.

The peer reviewers point out where the draft report may need revision. For example, they may suggest ways to improve how the research team analyzed its results or reported its conclusions. Learn more about PCORI’s peer-review process here.

In response to peer review, the PI made changes including

  • Making major revisions in the structure and language of the report to make sure that the report clearly conveyed what happened in the study. The researchers revised much of the language of the report so that it would be understandable for the general scientist audience, with appropriate specificity around methods used and study outcomes.
  • Providing detailed descriptions, in a newly created section on patient and stakeholder engagement, of how patients and other stakeholders affected the development of this study.
  • Explaining the reasons why the researchers changed the approach for collecting patient surveys. Because of difficulties in sampling patients from intervention and control clinics as intended, the researchers used mailed surveys to all patients who had access to the intervention, regardless of whether they used it. The reviewers expressed concern that this type of data collection could lead to a biased sample of respondents.
  • Acknowledging the limitations of the intervention and the study, specifically that the intervention required considerable resources and was underutilized by patients.

Conflict of Interest Disclosures

Project Information

Clarissa Hsu, PhD
Kaiser Foundation Health Plan of Washington^
Creating a Clinic-Community Liaison Role in Primary Care: Engaging Patients and Community in Health Care Innovation

Key Dates

December 2012
June 2018

Study Registration Information

^Group Health Cooperative was purchased by Kaiser Foundation Health Plan of Washington.


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Health Conditions Health Conditions These are the broad terms we use to categorize our funded research studies; specific diseases or conditions are included within the appropriate larger category. Note: not all of our funded projects focus on a single disease or condition; some touch on multiple diseases or conditions, research methods, or broader health system interventions. Such projects won’t be listed by a primary disease/condition and so won’t appear if you use this filter tool to find them. View Glossary
Populations Populations PCORI is interested in research that seeks to better understand how different clinical and health system options work for different people. These populations are frequently studied in our portfolio or identified as being of interest by our stakeholders. View Glossary
Funding Opportunity Type
Intervention Strategy Intervention Strategies PCORI funds comparative clinical effectiveness research (CER) studies that compare two or more options or approaches to health care, or that compare different ways of delivering or receiving care. View Glossary
Research Priority Area
State State The state where the project originates, or where the primary institution or organization is located. View Glossary
Last updated: March 4, 2022