This research project is in progress. PCORI will post the research findings on this page within 90 days after the results are final.
What is the research about?
Many patients with mental illness seek treatment in the emergency department, or ED. Professional care managers help patients with mental illness use outpatient services and achieve their long-term recovery plans. They can also help patients solve problems that keep them from getting outpatient care.
Peer care managers, who have a history of mental illness but are in recovery, may be able to help patients use these services as well.
In this study, the research team wants to understand what factors predict whether patients receive outpatient care after an ED visit for mental illness.
Who can this research help?
Findings from this study may help hospital administrators plan how to help people with mental illness get outpatient care.
What is the research team doing?
The research team is recruiting 290 adults who have received care for a mental health disorder in one of eight EDs in South Carolina. Each of the EDs has one professional care manager who is a social worker, nurse, or counselor, and one peer care manager. The team is assigning patients by chance to work with either the professional or the peer care manager.
The research team is providing extra training for both peer and professional care managers to help patients identify barriers to getting outpatient care, learn their treatment options, and use outpatient services. Care managers meet with each patient during the patient’s ED visit. They then meet regularly with each patient after discharge from the ED to help patients use outpatient services.
The research team is looking at how often patients get outpatient care after they leave the ED. The team is also interviewing patients and care managers. They want to learn whether patient needs, the type of care manager, or the type of services available affect whether patients get outpatient care.
Patients, healthcare providers, and South Carolina’s mental health and Medicaid agencies help plan and conduct the study.
Research methods at a glance
Other Clinical Interventions
Other Health Services Interventions
Training and Education Interventions
- No information provided by awardee.
Other Stakeholder Partners
- Meera Narasimhan, University of South Carolina
- John Magill, South Carolina Department of Mental Health