Despite ongoing efforts to improve care, medical errors—mistakes that may or may not harm patients—are a leading cause of death nationally. Improving communication in the hospital can help reduce errors. Past research has focused on how staff communicate with each other, but few studies have focused on how staff communicate with patients and families.
To that end, a PCORI-funded research team tested a program called I-PASS that includes parents as active participants in pediatric unit rounds at eight hospitals to see whether it would improve hospital safety. As The BMJ reports, the program reduced harmful medical errors—preventable adverse events—by 38 percent. The research team now plans to expand the program to more hospitals through a second PCORI award. In this video, project Principal Investigator Christopher Landrigan, MD, MPH describes his study.